SHIPPING & EXCHANGES

SHIPPING & SIGNATURE REQUIRED

We offer complimentary shipping on all domestic orders. All orders are fully insured and shipped via UPS and require signature upon delivery. To ensure safe delivery, we do not ship to P.O. boxes. Providing an alternative address may incur a delay in delivery. Please allow 1-2 business days to process and ship all ready-to-ship orders. 

*Orders valued below $10,000 will ship UPS 2nd-day air with signature required.

*Orders valued $10,000+ will ship UPS next-day air with signature required.

 

SPECIAL ORDERS

All special orders and made-to-order items are final sale. Estimated lead time on all special orders and made-to-order items are 4-6 weeks. Finished items will ship via UPS 2nd-day or next-day air depending on order value.

 

EXCHANGES ONLY

We do not offer refunds. Exchanged jewelry must be in pristine and sellable condition. Unworn and unaltered jewelry is eligible for a shopping credit or exchange within 14 days from purchase date. Please email info@suleejewelry.com to start your exchange.